Deliveries

United Kingdom

Delivery OptionCarrierDelivery TimeCut-off TimeDelivery Cost
Standard Hermes 3-5 working days Orders take up to 5 days, and are delivered between 7am-9am (excluding Weekends, Bank Holidays and Public Holidays). Orders are fully tracked, but do not require a signature. FREE on orders over £50 otherwise £3.95
Next Day DPD Next Day UK Mainland only excluding Scottish Highlands. Order by 5PM to receive your order tomorrow. Orders made after 5pm will be delivered the day after tomorrow (excluding Weekends, Bank Holidays and Public Holidays). Orders are fully tracked and require signature on delivery. £5.95
Nominated Day Hermes 2-7 days Choose a delivery date of your choice, up to 7 days in advance. Orders are delivered between 7am-9pm Monday to Sunday. £5.95
Click and Collect Collect+ Next Day Choose to have your order delivered to one of 6000 local stores which offer the Collect+ service. Most Collect+ locations are open 7 days a week - click here to find your nearest store. £5.95

International

Code Country Name Standard Shipping Express Shipping
AUS Australia FREE on orders over AU$135.00, otherwise AU$19.95
Delivery time: Up to 14 working days
From AU$58.43*
Delivery time: Up to 5 working days
CAN Canada FREE on orders over CA$100.00, otherwise CA$19.95
Delivery time: Up to 14 working days
From CA$58.43*
Delivery time: Up to 4 working days
CHE Switzerland FREE on orders over Fr.105.00, otherwise Fr.12.95
Delivery time: Up to 14 working days
From Fr.54.53*
Delivery time: Up to 5 working days
DEU Germany FREE on orders over €70.00, otherwise €7.90
Delivery time: 4-6 working days
From €33.78*
Delivery time: Up to 3 working days
FRA France FREE on orders over €70.00, otherwise €7.90
Delivery time: 4-6 working days
From €33.78*
Delivery time: Up to 3 working days
USA United States FREE on orders over $75.00, otherwise $15.00
Delivery time: 4-8 working days
From $20.87*
Delivery time: Up to 4 working days
Rest of World We ship Worldwide to over 200 countries. Please click here for delivery times and costs for your country.

*) Depends on package weight.

Import duties and taxes 

You may be charged duty and taxes on receipt of the goods, depending on the value of the items. Please contact your local customs office for an estimate of the charges.

Returns

Free UK & US returns

We always hope that a product you bought with The Idle Man is exactly to your liking. As a leading name in Men’s fashion, we are aware that a product may sometimes not be exactly how you thought.

So, no fear, The Idle Man will give you a full 28 days from date of purchase to return your item(s) back to us for any of the choice of exchange, store credit or full refund.

Sign in to your The Idle Man account and select the order number containing the items you want to return. Then click the Return link and select items to return. If an item is faulty please also upload an image of the fault.

If done within 28 days your options will be refund or exchange. State a reason for your return and add comments if you wish. If you decide on a refund we will restore back to the card or Paypal account that was used for the transaction. Unfortunately, after 28 days we can only refund through store credit or exchange of a size.

Once we have authorized the return at THE IDLE MAN HQ, you will receive email confirmation, and you can then download and print our free returns label from your account page.

Attach your returns label on to the outside, and take to your local Postal depot.

CollectPlus (UK only)

CollectPlus logo

You can now use CollectPlus to return your unwanted items to us for free.

CollectPlus is a convenient way to return parcels via local shops, petrol stations, universities and shopping centres, and it is a service trusted by thousands of busy people every day. There are over 5,900 CollectPlus stores, including petrol stations, universities and shopping malls, open from early in the morning until late in the evening, 7 days a week.

Simply visit here to find your local CollectPlus store and to purchase your returns label for free. Enter your order number and your email address, then simply buy, print and attach the label to your parcel, ensuring any outbound delivery labels are removed or covered. Drop off your parcel in your chosen store, where you will be given a receipt with a tracking code. You can track your parcel here.

Please note, you must purchase and stick your returns label to your parcel before taking your parcel into a CollectPlus store. CollectPlus will not accept responsibility for parcels handed into a store without a CollectPlus returns label.

You can return parcels with cabin baggage dimensions 60 x 50 x50cm and up to 10 kg using CollectPlus.

You can text COLLECT and your postcode to 84555 (e.g. COLLECT WD17 1HP). Texts from 84555 are free to receive. Texts to 84555 are charged at your standard network rate. Full terms and conditions can be viewed here.

Easy International returns

Sign in to your The Idle Man account and select the order number containing the items you want to return. Then click the Return link and select items to return. If an item is faulty please also upload an image of the fault.

If done within 28 days your options will be refund or exchange. State a reason for your return and add comments if you wish. If you decide on a refund we will restore back to the card or Paypal account that was used for the transaction. Unfortunately, after 28 days we can only refund through store credit or exchange of a size.

Once we have authorized the return at THE IDLE MAN HQ, you will receive email confirmation of this and you will then be able to access the return address on your accounts page.

Place the item(s) to be returned in a package (feel free to use the package or box your order arrived in, if it is still in suitable condition) along with your Order Number and Name, ensure the return address is clearly visible on the outside of the package and send it back to us. 

Please note that International customers need to pay for their returns. The returned items will remain your responsibility until they are received by us, so be sure to ask for proof of postage in case your parcel goes missing in transit. It can take up to 21 working days for your return to be received and processed. Once we have received your return in its original condition we will email you to confirm receipt, and either order your alternatives or issue a refund. If you have requested a refund, this will typically take 5 days from receipt of returned items to process, dependent on bank/card issuer.

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